Shipping policy

Shipping Policy

We process and ship orders within 1 to 3 business days.

Delivery times are estimated and may vary due to circumstances beyond our control, including delays of the transport company, weather conditions or logistical incidents.

Once the order has been shipped, the customer will receive a tracking number to check the status of his shipment.

If there is any significant delay, we recommend contacting our customer service for assistance.

An order will be considered delivered when the transport company confirms its delivery to the address provided by the customer.

 Delivery Times and International Shipping

The delivery times indicated in our store are estimates and may vary depending on the order's destination. Once the order has been handed over to the carrier, we cannot guarantee an exact delivery date, as delays may occur due to factors beyond our control—such as customs processing, logistical issues, weather conditions, local holidays, or high shipment volumes.

We will not be held liable for delays caused by these external factors. However, we will do our best to assist you in tracking your order and resolving any issues with the carrier.

By making a purchase in our store, the customer acknowledges that delivery times are estimates and may be affected by exceptional circumstances.